Business Support Specialist (Mandarin Speaker)

Join PT Servistama Pro Indonesia as a Business Support Specialist (Mandarin Speaker) and become part of a dynamic team driving operational excellence in the mining, natural resources, and energy sectors. This role offers a unique opportunity to leverage your analytical skills and Mandarin proficiency to support our international clients. Based in Badung, Bali, you'll work closely with a diverse team to ensure seamless business operations, from contract management to client communication. If you're passionate about mining and energy, and eager to grow in a supportive environment, this is the role for you.

As a Business Support Specialist, you'll be at the heart of our operations, handling a mix of administrative and analytical tasks. You'll manage contracts, coordinate with suppliers, and ensure compliance with local and international regulations. Your Mandarin skills will be crucial in communicating with our Chinese clients, while your analytical abilities will help you streamline processes and drive efficiency. With PT Servistama Pro Indonesia, you'll have the chance to work on high-impact projects and contribute to the success of some of the world's largest mining and energy companies.

📋 Tanggung Jawab Pekerjaan

• Manage contracts and agreements with clients and suppliers, ensuring timely renewal and compliance with legal requirements.
• Coordinate with internal teams to ensure smooth project execution and timely delivery of services.
• Assist in the preparation and presentation of reports and proposals for clients and stakeholders.
• Provide administrative support to the Business Development team, including data entry, scheduling, and travel arrangements.
• Act as a liaison between the company and clients, ensuring clear and effective communication.
• Support the team in managing and maintaining client relationships, including follow-ups and feedback collection.
• Assist in the organization of business meetings and events, including logistical planning and coordination.
• Monitor and report on key performance indicators (KPIs) related to business operations and client satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 3 years of experience in a business support or administrative role, preferably in the mining, natural resources, or energy sector.
• Proficient in Mandarin (spoken and written).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Experience with CRM systems such as Salesforce or HubSpot is a plus.
• Ability to work in a fast-paced, deadline-driven environment with a high level of accuracy and attention to detail.

🛠️ Keahlian

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